TryoVA | Virtual Assessor

Tryonics

Virtual Assessor

An award-winning, effective communication platform facilitates business communications seamlessly by establishing a virtual and secure connection remotely using a smartphone.

Distinctiveness of Virtual Assessor

Why

Two-way easy communication facility.
No mobile app installation required; works on iOS and Android.
Supports all media transfer.
Real-time core system integration.
End-to-end encrypted secure connectivity.
The assessor will have the ability to capture and manage images and videos from the customer's smartphone without requiring any additional skills effortlessly.

What you can Get

Benefits of TryoVA Solution

For the Management

Ability to see all the records of transactions happened on a daily basis.
Reduce operational costs.
High transparency in transactions.
Competitive advantage in the industry.

For the Agent

Ability to provide quality service to the customers.
Ability to approach more customers in a short period of time.
Time and cost saving on transportation.
Increase conversion rate.
Health benefits.
Facility to capture or record voice, images, video and signature of the customer.

For the Customer

Convenience.
No App installation required. Connect through clicking the SMS Link.
Faster service.
Transparency in transactions.

Start the VA process

How Does it work

When a sales person or a customer service personnel wants to get in touch with a customer to provide required services, they will have the facility to generate a SMS to the customer’s Smart phone using the TryoVA platform.

Virtual Assessor process

No App Installation Required

Customer SMS will have a clickable link which loads the video camera of the smart phone along with the voice connectivity through the phone microphone. There is no App installation required on the customer mobile phone. This works in any browser.

Virtual Assessor process

Easy Document Verification

Sales person or the customer service personnel can capture the images of the customer or the relevant documents or else they can video record the conversation using the TryoVA tool on their computer while the customer holding the phone camera.

Virtual Assessor process

Capture Customer Signature

Customer signature also can be captured through the touch screen of the smart phone or the mobile device.

Virtual Assessor process

Core System Connectivity

Captured information will be saved on to a special folder in the back- end server for a smooth flow of the operation, these information can be directly transferred to a required core system of the organization via an API integration.

Industries

Who Could Benefit from

Bank Customer Services

Account opening, Bank Loan Issuance and to handle other Account related matters

Loan Investigators

Personal Loans Property Loans, Leasing and Mortgage

Insurance Claims Assessors

Motor Accidents, Marine, Health, Fire and Miscellaneous Claims

Sales Agents

Insurance, Leasing, Property and Vehicle Sales

Health Care Services

Doctor Consultations and Diagnosis reports

Customer Support Services

Customer Care, Customer KYC form filling, Application Forms

Maintenance & Support Services

Maintenance Electrical and Engineering Support Services

Construction Site Support

Monitor construction Site developments and materials stocks

Tryo Virtual Assessor Solution

Features & Benefits

No License Cost

No License Cost - SAAS (Software As a Service) Based Application

No Application Development Cost

Usage Based Subscription

No Hosting Fees

No Hosting Fees - Hosted by Tryonics

No Maintenance Fees

Usage Based Subscription

Secured Communition

End to End Encripted Two way Communication

Zero Traveling Cost

Remote Communication Via TryoVA Link

No Hardware Purchasing Required

Provided by Tryonics

No Staff Allocation Required for Application Management

Managed by Tryonics

Awards and Recognitions

National Best Quality Software Awards

TryoVA was honoured at the National Best Quality Software Awards 2019, which was conducted by BCS Sri Lanka Section.

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